Unfortunately, we don't offer exchanges – only refunds.
With our FREE return policy, you have 100 days from the date of delivery to return the item(s). If you'd like an item in a different size, style, or colour for example, simply return your original order for a full refund and place a new order with the different items.
In case you wish to reorder an item in a different size or colour, but the price is now higher in the Zalando store, please contact our customer care.