faq | Returns and Refunds | Do you have an exchange policy?

Do you have an exchange policy?

Unfortunately, we don't offer exchanges – only refunds. 

With our FREE return policy, you have 100 days from the date of delivery to return the item(s). If you'd like an item in a different size, style, or colour for example, simply return your original order for a full refund and place a new order with the different items.

In case you wish to reorder an item in a different size or colour, but the price is now higher in the Zalando store, please contact our customer care.


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