faq | Returns and Refunds | What will change after Brexit?

What will change after Brexit?

Will there be any delays to my orders after Brexit?

We’ve done all we could to prepare for Brexit in the best way possible, but unfortunately some delivery delays for existing orders may occur. Please keep an eye on your tracking link for updates.

If you place an order, please check the expected delivery date in checkout and the order confirmation for the then-current information.

Will I be asked to pay additional VAT or duty charges upon receiving my parcel?

No, the price on our website will be the final cost to you. There will be no additional VAT or duty charges requested on delivery by our carriers.

What happens to my returns after Brexit?

We aim to process both existing and future returns as usual. If there are any delays, we’ll let you know!

Please note: please hold on to your proof of return or take a photo of your receipt until you’ve received a return confirmation, as this can be used to track your parcel.


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