When will I receive my refund?

When will I receive my refund?

It can take up to 14 days for your return to be fully processed.

We have no return information for your recent 3 orders. If you've returned an older order, please see your user account for updates.

We will email and confirm, once your return is received and the refund is being processed.

Your original payment method will be refunded. It may take 2-3 days to clear depending on your bank.

The refund could appear on your account around the time of purchase or the time of refund.

Please note:

If your purchase was below the minimum order value of ‎€24.90 and you paid the standard delivery charge, this will be refunded if the full order is returned.


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